FAQs

HOW LONG DO I HAVE TO SIGN UP FOR?

A. You can move out of your unit at any time you wish. We do not require a lease. Our month-to-month rentals give you the flexibility to choose just how long you need your storage unit. However, we are happy to offer substantial savings for long-term prepaid customers.

WHAT KIND OF SECURITY DO YOU HAVE?

A. The Store Room takes great care in protecting your belongings and strives to provide state-of-the-art security. We feature electronic gate with coded access, 24 hours monitored video surveillance, fenced and well-lit property.

DO I NEED A LOCK?

A. You provide the lock for your storage unit, ensuring that you and only you have access. We have reasonably priced locks of various sizes and styles available. We recommend a disk lock to ensure the highest level of security.

CAN I PURCHASE BOXES AND PACKING SUPPLIES AT YOUR FACILITY?

A. Yes. We offer a full line of boxes and packing supplies,  additionally, we offer a variety of styles and sizes of locks to secure your space.

HOW CAN I MAKE MY PAYMENTS?

A. Payments can be made at our location or by mail. We also offer auto pay to your credit card. We accept all major credit cards.

WHAT SIZES ARE AVAILABLE AND HOW DO I CALCULATE HOW MUCH STORAGE SPACE I NEED?

A. We offer a wide range of sizes to accommodate your needs. Determining the right size is easy with the help of our “Size-Estimator” and with advice from our trained site manager. We even have a sample 10×10 unit set-up inside our office so you can see just what a “unit” looks like.

WHAT IS A DRIVE-UP UNIT?

 A drive-up unit is a storage unit that is ground level and gives you the ability to load your belongings directly from your vehicle.

CAN ANYBODY DRIVE ONTO THE PROPERTY OR DO YOU NEED PIN #?

A. Our facility has electronic gate system which can only be opened by a security code that is assigned to each individual tenant.

DO YOU E-BILL OR PAYMENT REMINDER SERVICE?

A. Just make sure there is an E-mail address associated with your account and you will receive a payment reminder e-mail five days prior to the first of the month.

WHAT IS CLIMATE- CONTROLLED? DO I NEED IT?

A. Climate -controlled storage units are temperature controlled so your belongings are not exposed to extreme temperatures (heated and cooled) to help protect your treasured belongings from Savannah’s extreme temperatures and humidity. Giving protection for electronics, antiques, pictures, books, medical & legal records or anything that might be harmed by extreme heat, cold and humidity

DO YOU HAVE COMMERCIAL AND BUSINESS STORAGE?

A. We can handle all of your business, professional and commercial storage needs…. from record storage to large furniture and equipment, excess inventory all with no long-term commitment.